Terms and Conditions

Booking process

 

Reservation & Confirmation of Booking:

As soon as you have confirmed that you want to make a reservation, we will confirm your reservation of the stretch limousine by email. The reservation is valid for up to 48 hours.

 

Payments:

To secure the booking a deposit of 10% of the amount is due. The remainder is due 48 hours before pick-up time, but can be made earlier at any time. An invoice will be sent to you with the reservation confirmation.

Without full payment, the reservation will be canceled 24 hours before the pick-up time, there will be no refund of the deposit if the cancellation is due to non-payment by the customer.

 

Cancellation policy:

The reservation or booking can be canceled at any time by the customer or the service provider. Cancellations by the service provider allow the customer a full refund. Cancellations by the customer up to 10 days before the pick-up time also allow the customer a full refund*. If the customer cancels less than 10 days before the pick-up time, the deposit will not be refunded. 24 hours before the pick-up time, the full amount will not be refunded if the customer cancels.
* all bank charges incurred during booking are non-refundable and will be deducted from the refundable amount.

 

Rules of Conduct:

  1. No smoking is allowed in the vehicle.
  2. To prevent underage drinking no alcohol is permitted on the vehicle if any minor (under age 21 years of age) is present, unless accompanied by a guardian of said minor(s).
  3. It’s the law in Arizona to buckle your seat belts while the vehicle is in traffic.
  4. Wild West Limo representative/ chauffeur reserves the right to refuse service to any passenger for any type of gross misconduct or inebriation.
  5. Any unusual spill soiling or damage to the vehicle interior caused by the passenger will result in a $250 clean-up fee or the actual damage repair cost recovery.
  6. If any of such damage is of a nature that it is necessary to take the limousine out of normal service, we will charge the booking fees of the actual bookings that had to be canceled due to damage / repairs / cleanups.
  7. Due to the length of the stretch limousine, access into some streets and to some buildings may be restricted and pickup/drop offs at front door may not be achievable.
    We reserve the right not to proceed where proceeding may place the vehicle and/or its patrons in an unsafe situation.

 

Disclaimer:

This current version of our Terms and Conditions is valid starting September 25th, 2021 and may be revised from time to time. Wild West Limo reserves the right to prospectively change the terms and conditions hereof at any time.